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Salesforce AP-211 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Deploy: This domain addresses pre-deployment and post-deployment steps for specific use cases and Health Cloud capabilities, along with managing technical aspects through Mobile app capabilities.
Topic 2
  • Design: This domain encompasses creating Health Cloud solution designs using best practices, modeling healthcare entities with appropriate objects, determining specific capabilities to use, defining success metrics and reporting, implementing security and compliance, developing integration strategies, and creating data migration plans.
Topic 3
  • Discovery: This domain covers identifying customer personas and stakeholders, defining required capabilities from use cases, and gathering functional and technical requirements to achieve desired business outcomes.
Topic 4
  • Implement: This domain focuses on installing Health Cloud, configuring applications and OmniStudio components, customizing features, implementing integrations and APIs, configuring security rules, and establishing reporting.

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Salesforce Health Cloud Accredited Professional Sample Questions (Q101-Q106):

NEW QUESTION # 101
A customer wants to view and navigate to critical insurance, clinical, and primary care physician information on a patient's profile.
Which Health Cloud capability should a consultant implement?

Answer: A

Explanation:
In Salesforce Health Cloud, when a customer wants to view and navigate to critical patient information such as insurance, clinical, and primary care physician details, the right feature to implement is the Advanced Patient Card.
The Advanced Patient Card provides a configurable panel that displays key patient information at a glance directly on the patient's profile.
It allows quick navigation to related records (insurance coverage, care team/PCP, clinical info, etc.) without switching pages.
It's specifically designed to give providers and service representatives a 360-degree view of the patient's most important details.
Why not the others?
A . Enhanced Highlights Panel - This is a general Salesforce feature to show record highlights, but it's not tailored to healthcare-specific patient insights.
B . Enhanced Timeline - Useful for viewing chronological events (interactions, activities, encounters), but not for quick access to insurance/PCP details.
D . Patient Path - This is a visual guide for patient journeys or care programs, not for surfacing key profile details.
Salesforce Health Cloud Reference:
Salesforce Health Cloud Implementation Guide - Advanced Patient Card:
"Use the Advanced Patient Card to display a patient's most critical information-such as coverage, conditions, medications, and care team members-directly on the patient profile for easy reference and navigation." Salesforce Help: Advanced Patient Card


NEW QUESTION # 102
A pharma company runs personalized medicine programs and needs the ability to coordinate various steps involved in the process, like apheresis and infusion.
Which Health Cloud capability should help the company with this program?

Answer: C

Explanation:
Step-by-Step Explanatio n:
Advanced Therapy Management (ATM):
For personalized medicine programs, such as those involving apheresis and infusion, Salesforce Health Cloud offers Advanced Therapy Management (ATM), specifically designed for complex therapy coordination.
Exact Extract:
"Advanced Therapy Management supports cell and gene therapy processes by coordinating multiple steps such as collection, manufacturing, apheresis, and infusion." Reference:
Why Not Other Options?
Integrated Care Management: Focuses on traditional care plans and care team coordination, not advanced therapies.
Intelligent Document Automation/Intelligent Sales: Not related to therapy process coordination.
Conclusion:
Advanced Therapy Management is the correct Health Cloud capability for coordinating personalized medicine program steps.


NEW QUESTION # 103
Bloomington Caregivers is implementing Home Health scheduling with Health Cloud. It must ensure that those who need to schedule the visits have the right permission set license.
Which permission set license should a consultant assign in this scenario?

Answer: D


NEW QUESTION # 104
Bloomington Caregivers needs to monitor care plan adherence for the patients at various facilities within its network.
What is available to extend the reporting capability of Health Cloud?

Answer: C

Explanation:
Step-by-Step Explanatio n:
CRM Analytics for Health Cloud:
Exact Extract:
"CRM Analytics for Health Cloud delivers prebuilt dashboards and extended analytics for monitoring care plans, outcomes, and adherence across networks and facilities." Reference:
Why Not Other Options?
Insights for Health Cloud: Not a standard reporting/analytics product for care plan adherence.
Reporting unmanaged package: Not mentioned in the latest Health Cloud documentation.
Care Management Extension: Refers to process automation, not analytics.


NEW QUESTION # 105
An external provider wants to get a patient's allergy information from Bloomington Caregivers' Health Cloud system.
Which Health Cloud API should a consultant recommend?

Answer: D

Explanation:
Step-by-Step Explanatio n:
Requirement:
External provider needs access to patient allergy information.
Interoperability API:
Salesforce Health Cloud provides FHIR-based Interoperability APIs that expose clinical data, including AllergyIntolerance resources.
"Use the Health Cloud Interoperability API (FHIR R4) to retrieve AllergyIntolerance resources and other clinical data for a patient."
- Health Cloud Interoperability API Guide
Other Options:
Clinical Summary Healthcare API: Provides a summary but not structured, granular allergy data.
AllergyMedication API: Not a standard Salesforce API.
Patient Healthcare API: Broader resource, but allergies specifically are available through the Interoperability API.
Reference:
Health Cloud Interoperability API Guide


NEW QUESTION # 106
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